All prices listed on the website are in euros. For international orders, the bank that issued your credit / debit card will determine the exact exchange rate to be charged. The amount received from the original source of funding is fully refundable when reimbursed by the seller. Please note that we can not be held responsible for any differences due to exchange rate fluctuations.
For online orders we accept all major credit cards (Visa, MasterCard, American Express) as well as payments via PayPal. You can also pay in cash upon delivery, which option is available for an extra charge of 5 euros.
No card information is ever stored on greenpharmacy.com.cy and remains the property of the cardholder at all times before, during and after the purchase of the product. All transactions are processed through secure payment methods, which are used daily by millions of people and are encrypted payment processors of a specialized third party company. We have taken many active steps to ensure the absolute security of your credit card and personal information. In addition to processing all credit card sales through a fully secure and reliable third-party payment processor, the Checkout experience is protected by SSL 128 Bit SSL encryption to protect your personal data. NFS does NOT retain credit card information.
VERIFICATION OF BANK DETAILS
Make sure you enter the correct billing address and contact information as it appears on your bank or credit card statement. If the information you enter does not match your bank details, the transaction is likely to be rejected. For security purposes, verification data may be requested from the data security company. Also make sure that you enter the correct shipping address (street number and name, city, state and postal code), as we are not responsible for any distributions that may occur if the shipping address details are incorrect.
CHANGES OF ORDER DETAILS
How can I change my shipping address?
Contact email@example.com immediately stating your order number and your new shipping address. Although we can not guarantee that we will receive your order in time before it enters the processing system, we will try to make the requested changes, although it is the buyer's responsibility to enter the correct shipping address. Keep in mind that once the order is processed in our warehouse, we no longer have the ability to make changes to it.
I received an email saying I need to verify my order details - what does that mean?
We have a very secure and smart payment system. If our system detects that your order is a potential risk of fraud, we will put your order on hold and contact you to verify your order details for the security of our company and for the credit card holder. For example, if you place an order with a credit card issued in a different country from where you place the order, our system will detect the difference across countries and your order will be identified as a potential risk of fraud. To verify these details, simply reply to the email sent to you by a support representative.